Why Outsource Any Business Process at All?
You might have heard of the idea of outsourcing some
of organizationsí business process and you wonder why
it is becoming more and more popular these days.
Business Process Outsourcing, or commonly known as
BPO, is the trade of services between a company and an
outside supplier, or provider of services.
The BPO Industry has been gaining popularity these
days, providing mainly non-core, but lately even core,
business processes to organizations that need the
expertise and objectivity of an outside provider.
Services that are commonly outsourced include
financial services, like book keeping; business
consulting; call center or customer care services;
typesetting; animation and multimedia; marketing; and
a whole lot more.
Now, you may ask is there really a need to outsource
these services when you can have, or may already have,
a whole department dedicated to these areas?
True. You can have a whole department focusing on
these tasks and services but have you ever asked and
analyzed objectively if your business is getting the
desired result? And do you think the amount of
investment you put on it is worth the result?
Many companies these days realize that it is more cost
effective to just outsource some of their business
processes. And that is just one advantage of business
process outsourcing. By availing business process
outside the company, you avail of the following
* Cost effectiveness.
With BPO, you can be assured of increased profit with
the best quality services that they offer. The profit
growth offsets the investment you put in paying
business process outsourcing companies. So contrary to
general belief that outsourcing is expensive, you are
actually saving money with the increase in profit and
* Access to outside expertise.
Sure, you have your creative team under your roof, but
are they generating your businessí desired result?
Some in-house experts are even overly paid for their
service while not actually delivering the best
positive results that your company deserves. BPO
companies house the experts with creative talents and
experts with analytical prowess. So you are assured
that your business is in a balanced packaging,
increasing your profit and building a better image for
your company as well.
By putting the nitty-gritty details of some non-core
business process in the hands of these outside but
trustworthy experts, your company can now focus on the
more important tasks and transactions that require
more of your physical presence and attention. The
executive officersí minds can focus on more strategic
ideas and programs to improve the companyís
performance in the market. They have now more time to
explore new and innovative ideas.
* Improved Productivity.
BPO companies ensure that they give their clients
better and faster services because they recognize the
great importance of time in business. Time is money.
So outsourcing non-core business processes buys the
company more time and more production.
* Increased Competitive Edge.
With the increased efficiency at work, organizations
are given an advantage against rival companies in
their respective industries. Since they have more time
for inventing new things and ideas, improving products
and services, they gain a sharper competitive edge
against other companies that still struggle with their
Considering all these advantages, take a look at your
own company and ask, “Are you getting the most out of
your business?” Or, “Are your hands tied and bound
with the dirty work so you are not progressing as you
should?” Maybe, itís about time you outsource the
dirty work and leave it to the experts!